Shipping and return policies for Ten and Tracer
- Shipping Info
Shipped via First Class USPS, Priority, or Comparable method. Insurance available upon request (at additional cost).
- Return Policy
Returns are available on most physical items within reason. Eligible cases involve damaged items (due to improper/insufficient packaging), goods received are not as described (missing items, wrong items), broken/malfunctioning/unplayable media, poor assembly/manufacturing. And - specific complaints or cases of customer dissatisfaction will be considered on an individual basis. I'm a reasonable person. If you're not happy - or you feel misled, I'd like the opportunity to discuss it with you and resolve the issue in a manner satisfactory to both parties.