Shipping and return policies for Ten and Tracer

Shipping Info
Shipped via First Class USPS, Priority, or Comparable method. Insurance available upon request (at additional cost).
Return Policy
Returns are available on most physical items within reason. Eligible cases involve damaged items (due to improper/insufficient packaging), goods received are not as described (missing items, wrong items), broken/malfunctioning/unplayable media, poor assembly/manufacturing. And - specific complaints or cases of customer dissatisfaction will be considered on an individual basis. I'm a reasonable person. If you're not happy - or you feel misled, I'd like the opportunity to discuss it with you and resolve the issue in a manner satisfactory to both parties.